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If you are not completely satisfied with your  online purchase from The Beached Mermaid , we will gladly accept the return of unworn, unwashed and tags still attached items within 14 days of your delivery date. Once we have received the return within the 14-day window, we will gladly issue a refund back to your  original form of payment.

• Once we have received a return it may take up to 14  business days to process a refund.

How to Start A Return Request:

Simply send an email to [email protected] 

State the reason for the return and a return label will be emailed to you. Returns must be sent back in the original box to qualify for free shipping. In the event that items are not returned in the original box a refund minus the cost of shipping will be refunded.